Training Coordinator 2

What You Will Do We are looking for a highly motivated and customer service focused individual to join our team to provide professional operations support to the Institutional Training Services (ITS) Group in the Human Resources (HR) Division.
The HR-ITS group provides initial new-hire and incumbent refresher training in environment, safety, health, security, transportation and training staff qualification through course development, content management, live and on-line instructional delivery, virtual learning experiences, and institutional course management for approximately 250 courses for the Laboratory.
The Institutional Training Services staff manages the Laboratory's primary training facilities.
The Training Coordinator 2 is an important part of the Institutional Training Services team and will be responsible for training coordination and will provide support services to a large and diverse customer base.
Job duties will include proctoring, course scheduling, course registration, run training status reports, records management, and classroom management.
The Training Coordinator 2 will work on the premises of the Laboratory and required to demonstrate good judgment in selecting techniques for obtaining solutions working under limited direction.
What You Need Minimum Job Requirements: Administrative Training Support, Organization and Planning Experience compiling and generating reports, managing and tracking information and data using electronic databases.
Demonstrated excellence in organization and planning skills with close attention to detail with ability to work in a fast-paced environment.
Adaptive to change and tight deadlines.
Proven ability to take initiative working well in an environment with constant change in direction.
Training Coordination/Classroom Management Working knowledge of creating, modifying and scheduling employee training plans, scheduling and preparing classroom settings with the ability to compile, reproduce large volume training materials.
Business Systems Working knowledge of Microsoft Office Suite and shared business systems (example: Learning Management Systems, Oracle, Google Drive, Teams, etc.
).
Customer Service/Communication Demonstrated experience providing quality customer service by effectively building and maintaining professional working relationships with customers and all staff levels, both internal and external.
Ability to provide strong customer service providing clear, concise support and guidance, and a record of dealing effectively with conflict.
Teamwork Experience working in a complex organization of diverse operations, combined with a demonstrated ability to function collaboratively with varying teams.
Education/Experience: High school diploma and a minimum of 2 years related experience.
Desired Qualifications: • Working knowledge of Laboratory objectives and other statements of applicable policy/practice/procedures.
• Knowledge of DOE orders and standards pertaining training.
• Working knowledge as a proctor for required institutional exams; provide Lab-wide training services utilizing UTrain (Learning Management System).
• Working knowledge of standard software applications (Microsoft Office, Excel, Adobe, and PowerPoint).
Ability to quickly learn and adapt to use of LANL business systems (Outlook, ACCESS, Oracle, UTrain, etc.
).
• Working knowledge of common audio-visual and office equipment.
Location: This position will be located in Los Alamos, NM.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory.
If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader.
The position commitment for this position is 1 year.
Note to Applicants: Please provide a comprehensive cover letter that details how you meet the qualifications for the position.
Where You Will Work Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security.
Our generous benefits package includes: § PPO or High Deductible medical insurance with the same large nationwide network § Dental and vision insurance § Free basic life and disability insurance § Paid childbirth and parental leave § Award-winning 401(k) (6% matching plus 3.
5% annually) § Learning opportunities and tuition assistance § Flexible schedules and time off (paid sick, vacation, and holidays) § Onsite gyms and wellness programs § Extensive relocation packages (outside a 50 mile radius) Additional Details Directive 206.
2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.
2.
Please note that this requirement applies only to citizens of the United States.
Foreign nationals are subject to a similar requirement under DOE Order 142.
3A.
No Clearance: This position does not require a security clearance.
Selected candidates will be subject to drug testing and other pre-employment background checks.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory.
If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader.
Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce.
All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.
The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
To request such an accommodation, please send an email to applyhelp@lanl.
gov or call 1-505-665-4444 option 1.