Salary
$21.
47 Hourly
Location
Espanola, NM
Job Type
Full-Time
Job Number
23-00026
Department
Operations/Drivers
Opening Date
01/09/2024
Position
Under direction, performs advanced, Commercial Driver’s (CDL) License duties in the operations of public transportation through North Central Regional Transit District; operates transport and passenger vehicles as needed to travel assigned fixed and “demand” service route; assists with field training duties as assigned; and performs related work as required.
Performs various lead operator duties; as assigned, provides field training and mentors new Transit Drivers while they are shadowing during introductory and probationary periods; as assigned, conducts field performance exams; tests and evaluates new hires regarding processes, procedures, routines, and operating policies and practices.
Assists with Dispatch and opening or closing coverage during periods of staff shortages.
Operates assigned passenger vehicles while employing defensive driving techniques; maintains professional courtesy while under stress; makes public address announcements; properly answers ; resolves transit-related concerns of passengers; exercises prudent judgment under a variety of constantly changing operating conditions.
Conducts self in an appropriate manner as a representative of the RTD, working effectively in a diverse work environment; uses prudent judgment at all times; performs duties in a safe manner; ensures professional quality of services to all external and internal customers.
Operates transit vehicles in revenue and non-revenue service while in strict compliance with RTD policies, directives, and procedures and all federal and New Mexico traffic laws and regulations; uses proper defensive driving techniques.
Performs RTD pre- and post-trip inspections of transit vehicles for mechanical problems prior to beginning scheduled runs; conducts external/internal visual inspection of the transit vehicle and pre-testing of necessary equipment, operating/safety devices, and transit vehicle controls for use while in service; conducts an internal visual inspection at the end of the schedule service day to collect and turn-in lost items.
Completes accident and incident reports accurately and legibly as necessary at the end of scheduled shift resulting from traffic accidents, customer issues, or complaints.
Provides customer service information in a courteous, professional manner; operates the automated stop announcements system and /or states stop and public information announcements over the public address systems; properly answers and solves transit-related concerns of passengers.
Complies with American with Disabilities Act (ADA) in operating the transit vehicle; provides accessibility for disabled passengers to board and de-board by properly operating the accessibility lift and safely securing such passengers in a courteous manner; announces designated stops; pre-tests all passenger accessibility lifts and equipment during pre-trip inspections.
Communicates with Dispatch for the purpose of providing information on fares, transfers, ticket refunds, routes, and other District transit policies and rules concerning conduct, service, and policy changes.
Informs Dispatch of passenger lift pick-up and drop-off locations, and when hydraulic passenger lift fails to operate properly or regarding missed pickups of passengers.
Observes and responds to emergency situations involving passengers, the public, or buses for the purpose of maintaining public/passenger safety and proper bus operation.
Ensures staff observes and complies with all District and mandated safety rules, regulations, and protocols.
Minimum Qualifications
Education:
Equivalent to completion of the twelfth (12th) grade required.
Experience:
Three (3) years of driving experience including one (1) year of experience performing above or related duties.
Agency
North Central Regional Transit District
Address
1327 North Riverside Drive
Espanola, New Mexico, 87532
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