*JOB TITLE:* Program Director (NEST)
*REPORTS TO: *Executive Director
*Position Status: *Full-time, salaried, exempt employee at 36 hours per week
*Program Director:*
* Maintain trauma-informed, supportive environment for staff and clients
* Ensure provision of services in an emotionally and physically safe, clean, and supportive atmosphere
* Provide service with _*integrity*__, __*respect*__, __*empathy*_, and _*confidentiality*_ to residents;
* Engages as a member of a team of care to ensure safety, stability, and permanency using trauma-informed care
*Education & Experience Requirements:*
* Master's or Bachelor's Degree in a human services field of study and 1 year of relevant experience in human services field; or Associate's Degree or High School Diploma/GED and 3 years of relevant experience in a human services related field
* At least 3 years of management and/or administrative experience
* Possess the management and administrative ability to monitor and report to the Executive Director that requirements of all applicable regulations are fulfilled
* Possess the physical, emotional, and mental capacity to support in the health, safety, and welfare of all clients
* Computer literacy required
*Shelter Director Team Member Responsibilities:*
* Oversee and guide the NEST Program, including staff and service provision, and street outreach
* Oversee and guide the LEAD Program, including staff and service provision
* Lead weekly staff meetings with case managers and staff supervisor, attend weekly management meetings
* Meet with reporting staff for monthly Reflective Supervision
* Ensure that supervisors are meeting with their staff on a regular basis for Reflective Supervision
* Support the Standard Operating Procedure creation processes and assist in implementation and ensuring adherence throughout all programs
* Ensure program environments operate safely, including incident investigation and review, follow-up, addressing concerns/complaints/grievances
* Monitor and maintain consistency, fairness, and clarity when executing program guidelines and expectations
* Model and implement Nurtured Heart with staff and initiate verbal coaching when needed
* Manage and maintain staff scheduling
* Manage and oversee budgets for programs
* Manage program crises as they arise
* Coordinate with HR person on in-house mediation for communication and conflict resolution
* In collaboration with Staff/Program supervisors, document and implement corrective action with staff
* Collaborate with HR person with terminations when necessary among staff, including facilitating discussion and appropriate resolution
* Participate in the on-call rotation
* Primarily supervise and support Program/Staff Supervisors
* Maintain a clean driving record based on DreamTree Project insurance requirements
* Other duties as assigned
Job Type: Full-time
Pay: $48,000.
00 - $65,000.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Work Location: In person
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