Staff Manager, TANF-NMW Manager

Salary $28.
72 - $45.
95 Hourly $59,739 - $95,582 Annually This position is a Pay Band 75 Posting Details This job posting will be used to conduct ongoing recruitment and will remain open until all positions have been filled.
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME.
APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist? The Staff Manager, Temporary Assistance for Needy Families (TANF) - New Mexico Works (NMW) Staff Manager will: Serve as a Staff Manager in the Work and Family Support Bureau (WFSB) for the Income Support Division (ISD); Plan, coordinate and direct the Temporary Assistance of Needy Families (TANF) limited participation customers overseen by the WFSB; Provide supervision, oversight and support to the program coordinators with performance monitoring f staffs' compliance with timely and accurate case management; Monitor work productivity, ensuring compliance with federal, state laws and Human Services Department (HSD) policies and procedures; Develop innovative ideas to move programs forward in a way that will assist limited participation customers in reaching the goal of becoming self-sufficient.
How does it get done? The Staff, Temporary Assistance for Needy Families (TANF) - New Mexico Works (NMW) Staff Manager is responsible for: Working directly under the Administrative Operations Manager I (AO-I) and will oversee three (3) Community & Social Services Supervisors and indirectly supervise 20 Community & Social Service Specialists; Providing leadership for the TANF limited participation case management program; Delegating tasks on the projects to employees best positioned to complete them as well as assisting the team with prioritization of all tasks; Providing support to staff ensuring they are knowledgeable of their requirements; Identifying areas of improvement and providing support for solutions; Supporting staff to make educated and knowledgeable decisions; Supporting effective communication and collaboration with internal and external customers and partners; Anticipating internal and external customer needs and addressing them timely; Coordination with different entities, such as, Other State Departments, Federal Partners, HSD Bureaus and all staff to ensure clear exchange of ideas and promote cross "team" opportunities when recognized; Effectively communicating with all staff ensuring projects align with all goals and initiatives; Supervising, developing employees by coaching, training and providing direct support for the program managers; Assisting with recruitment process to maintain Bureau staffing; Monitoring federal and state legislative activity, regularly updating the TANF Manager of events impacting individuals receiving support and services; Meeting expected outcomes or let supervisor know of any needed direction, support or resources to ensure attainment of expected outcomes.
Participating fully, positively and productively in team meetings to assist in achieving the desired outcomes of the meeting; Informing program staff of import information that will assist in providing quality supports to the department.
Who are the customers? Human Services Department Staff; Human Services Department Customers; Federal Partners; External Partners.
Ideal Candidate The Ideal Candidate has: Prior supervisory experience with Creative Work Solutions working with the TANF limited population; Strong interpersonal skills; Strong leadership skills; The ability to maintain motivation within the team; The ability to multi-task, communicate effectively, and adapt to implement change.
Minimum Qualification A Bachelor's Degree in any field of study from an accredited college or university and five (5) years of professional level experience operating within parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment.
Substitutions Apply.
See Substitution Table below.
A hiring agency will designate that a portion of the required experience to include supervisory and/or specialized experience.
Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Substitution Table These combinations of education and experience qualify you for the position: Education Experience 1 High School Diploma or Equivalent AND 9 years of experience 2 Associate's degree AND 7 years of experience 3 Bachelor's degree AND 5 years of experience 4 Master's degree AND 3 years of experience 5 PhD degree AND 1 year of experience • Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of "semester hours" in a field (e.
g.
6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications.
No substitutions apply for semester hours.
Employment Requirements Must possess and maintain a valid driver's license.
Working Conditions Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage with extended periods of sitting.
Travel may be required to include overnight stays.
Supplemental Information Benefits: Do you know what Total Compensation is? Click here Agency Contact Information: Jolene Jaffa, (505) 690-9920.
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position This position is not covered by a collective bargaining agreement.